Delete your 10learn account

You can request deletion here without contacting support.

What deletion means

Your account access closes immediately when the request is accepted. Deletion is irreversible: your private learning data, conversations and entitlements will be removed. Shared material and records subject to a legal hold may need review or limited retention.

Minimal security records are kept for 90 days. Backups are not active copies; deleted accounts are suppressed during restoration. Messages already accepted by an email service cannot be recalled. Email-log removal can take up to 72 hours after the email provider accepts it. A hold or review can take longer. Use your private receipt to check progress and confirm completion.

In a supervised learning session, return to parent settings before requesting account deletion.

Checking deletion availability…

Check an existing request

No sign-in is needed. Your receipt is sent privately in the request body and is never added to the URL.